bellaflora, Austria's largest garden center operator, relies on new, digital solutions to promote sales in its branches. A few years ago, bellaflora started digital signage as an innovative advertising and image solution that combines information and emotion as a digital poster directly at the point of sale.
The garden center operator sought support from full service IT provider Kontron, who already reliably supports the customer in the area of cash register systems.
Porsche Informatik had to replace ageing server infrastructure at almost half of the car dealerships it supports. A total of 130 locations needed to be equipped with a new server.
The challenge for Kontron was to prepare and implement the installation of the large number of servers for the customer in the best possible way so as to minimise interruption to the running of the more than one hundred car dealerships.
Following a successful roll-out at the food retailer SPAR, the Group subsidiary Hervis Sports has now also started with an ambitious goal: Almost 200 European locations are to be equipped with digital signage systems.
As a full-service integrator, Kontron was able to carry out the system conversions and new installations of a total of 435 digital signage systems independently and completed commissioning within two months.
Many machine types from different manufacturers made operating the Rosenbauer printer fleet increasingly labour- and cost-intensive.
To create more resources for the IT team's value-adding tasks, Rosenbauer decided to fully outsource the operation of the printer fleet to Kontron. One of the key requirements was to continuously renew the existing fleet as part of a "silent rollout".
IT service provider Kontron has been the first SAP partner to implement a S/4HANA Cloud project in Austria with the Rohrer Group, specialist in the field of industrial services. In just 12 weeks, the new ERP system could go live.
The solution has now been rolled out in numerous countries and, for the Rohrer Group, forms – among other things - the basis for real-time decisions in the financial sector.
IT-Services der Sozialversicherung (ITSV) GmbH required a flexible enterprise service management solution (ESM) that integrated existing systems, linked interfaces, digitized manual business processes and optimized existing IT service processes.
With Kontron, USU IT Service Management was introduced as a new platform. The product is now used as a comprehensive enterprise service management solution and supports a growing number of business processes in many areas of the company. Kontron provided not only accompanying advice, but also supported with in-house developments designed for the USU solution, such as "Ticket Flow" a simple "no code" extension to model any complex incident, problem, change, request processes and much more.
For Transgourmet Österreich GmbH, a leading Austrian retail partner for the catering and hospitality industry as well as for trade customers, Kontron implemented a fully managed comprehensive workplace management solution. Around 1,000 clients at all Transgourmet locations are operated, maintained and kept up to date by Kontron. The customer benefits from high-quality IT services, reliable and efficient logistics, premium help desk support from Kontron’s team of experienced call center agents and a strong Austrian-wide regional presence.
"With Kontron, we have an experienced outsourcing partner at our side. Thanks to the entirely outsourced and fully automated device management as well as the implemented process standardization, we could completely optimize our client management, resulting in highly (cost-)efficient and safe IT operations." Uwe Frosch, IT infrastructure | Project management, Transgourmet Österreich GmbH
Following successful completion of the outsourcing project previously carried out for ANKER, Kontron was once again able to prove that it is the right IT partner for retailers.
ANKER relied on Kontron for the conception and roll-out of the new POS infrastructure and, following successful completion, also awarded them the contract for the operation of branch IT infrastructure.
Top quality protection of data and services, security for network access and a correspondingly efficient administration in the infrastructure area are important factors in the daily operations of the SPAR Group. A complex device landscape and heterogeneous security architecture endangered the existing infrastructure. In addition, ongoing operations required constant and costly adjustments.
The company therefore decided to upgrade all wireless networks within the group to the latest security technology.
A high-availability cash till infrastructure at the point of sale is critical for retail companies, which is why bellaflora considered it important to be able to guarantee uninterrupted operation with fast recovery times throughout Austria.
A network of technicians all over Austria and Kontron's extensive retail expertise provided bellaflora with the ideal starting point for working together on this project.
Founded in 1888 as a classic brush binding company, KOTI-KOBRA GmbH stands among the leading enterprises in the production of technical brushes.
In 2016 the management of KOTI-KOBRA prioritized security and implemented an extensive Follow-Me Print solution. After a thorough analysis of the existing printer topology and a collaborative definition of requirements, Kontron installed a comprehensive solution.
In an era of digital transformation and the Internet of Things (IoT), companies are faced at a strategic level with the challenge of dealing with technological issues such as the cloud or constantly changing threats in the area of IT security. This requires a long-term strategy, which AMAG has jointly defined with Kontron.
"We were looking for an experienced and reliable cloud integrator who not only had in-depth cloud expertise in the Microsoft environment, but also the necessary project competence. We particularly liked the fact that Kontron actively presented innovative solutions during the conception phase, which really helped us to move forward", Werner Aumayr, Head of Information Technology, Austria Metall AG.
Thalia Buch & Medien GmbH, which has 37 locations in Austria, relies on services from Kontron for IT infrastructure support. With tailor-made SLAs and extensive know-how, Kontron ensures reliable operating services, optimal availability and professional support in the area of life cycle management.