We take care of everything!
Anyone who operates IT professionally should be able to answer all these questions with a clear "No!". Professional IT support is not necessarily associated with high costs, but with the intelligent use of modern tools and solutions.
Kontron manages IT projects for many customers of different sizes and from a wide range of industries. As a result, experience and knowledge flow into other projects ensuring the availability of know-how that an SME cannot usually build up on its own.
IT products
Desktops, notebooks, tablets, servers, thin clients, firewalls, printers, scanners, mobile data collection devices, monitors, large screens and cables - Kontron has all the products that companies need for their IT. As a long-standing partner of renowned manufacturers such as Cisco, DELL, EMC, Fujitsu, HP, Lenovo, LG, Microsoft, Samsung and Zebra, Kontron offers its customers a product portfolio and competent consulting services that tick all the boxes.
Printers & managed printing
Customers have a huge product range at their disposal, ranging from A4 workplace printers and A3 multifunctional devices to production systems, plotters and label printers. Intelligent managed printing ensures that you do not have to worry about the procurement of consumables. Innovative print management software ensures that printing is cost-optimised (rule-based printing), documents do not fall into the wrong hands (follow-me printing) and printing costs remain under control (accounting).
Document management
Find indexed documents when you need them. Compile invoices fully automatically instead of typing them. Kontron has the right solution to bring more efficiency and convenience to document management.
Cloud integration
As an independent systems house with outstanding cloud expertise, Kontron provides support in finding the best way to get into the cloud in terms of technology and costs, or in making a "go/no-go" decision. In addition to services from global providers such as Microsoft, Kontron can also offer services from its own Tier 3 Plus data center.
Data security
Properly configured firewalls, well-protected servers, encrypted client computers and multi-factor authentication are just a few examples of the security measures that need to be implemented in every IT landscape. Kontron helps to identify vulnerabilities and avoid security holes by using the right tools and professional configuration.
Microsoft 365 and Azure
As a Microsoft Tier 1 cloud solution provider, Kontron customers can purchase all products directly from the Microsoft cloud environment (Microsoft 365 and Azure). As well as offering month-to-month flexibility on attractive terms, this is also an opportunity to benefit from Kontron's implementation and operational expertise in this area.
User support
For user support, Kontron offers various models, ranging from case-by-case, individual and local support to the use of a highly standardised 1st level support service that is available around the clock.
Installation and maintenance
With Kontron's network of service technicians throughout Austria, implementation and maintenance services are available locally and flexibly with a high level of reliability. If required these services can also be provided "24/7" around the clock.
Finance
Lease financing or managed service models are popular financing models to avoid high initial investments. With products such as Office 365 or Azure, usage-based billing models are also available for operating systems and applications, which can be flexibly adapted to individual requirements and enable the use of the latest technology on attractive monthly terms.